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Terms & conditions

Clear terms for a better shopping experience.

Terms & Conditions

Last updated: 15 September 2026

Welcome to Dubai Street Hub. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Website Use

You agree to use Dubai Street Hub only for lawful purposes. Misuse of the website, fraudulent activity, unauthorized access or infringement of our content is prohibited.

2. Products & Availability

We make reasonable efforts to ensure product information, images and specifications are accurate. Product appearance may vary slightly by screen or actual product. All products are subject to availability.

3. Prices

Prices may change without notice. We reserve the right to correct pricing, product or listing errors. Any applicable discount or sale price will be based on the pricing displayed at the time of purchase.

4. Orders

Placing an order does not guarantee acceptance. We may cancel or limit an order due to availability, pricing errors, suspected fraud, incorrect information or other legitimate reasons. If payment has been received for a cancelled order, any applicable refund will be processed accordingly.

5. Payments

Payments are processed through the payment methods available at checkout. Customers are responsible for providing accurate billing and payment information.

6. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy. Delivery times are estimates and may vary depending on product availability, destination, courier operations and other circumstances.

7. Returns & Refunds

Returns, exchanges and refunds are subject to our applicable Returns & Refunds Policy. Eligibility may vary by product, condition and other applicable requirements.

8. Electronics

Electronics may be new, used, refurbished or otherwise specified on the product listing. Customers should review the product condition, specifications, included accessories and any applicable warranty before purchasing.

9. Jewellery

Our jewellery range may include anti-tarnish and stainless steel products. Care requirements vary by product. Unless specifically stated, we do not guarantee that jewellery is waterproof or permanently resistant to tarnishing.

10. Sell & Exchange

Eligible devices may be submitted for evaluation in exchange for shopping credit. Initial valuations are estimates and the final value is subject to inspection and verification. We do not provide cash payouts under this programme.

11. Wholesale & Partnerships

Wholesale, reseller, affiliate and other partnership opportunities are subject to availability and applicable commercial terms. No commission, discount or financial outcome is guaranteed unless agreed in writing.

12. Intellectual Property

All Dubai Street Hub branding, content, graphics, images, designs and other original materials are protected by applicable intellectual property laws. They may not be used or reproduced without permission.

13. Third-Party Services

Our website may use third-party services such as payment providers, delivery partners and technology platforms. Their services may be subject to their own terms and policies.

14. Website Availability

We aim to provide a reliable website but do not guarantee uninterrupted, error-free or completely secure access. Services may occasionally be affected by maintenance, technical issues or circumstances beyond our control.

15. Liability

To the extent permitted by applicable law, Dubai Street Hub is not responsible for losses caused by circumstances beyond our reasonable control. Nothing in these Terms excludes liability that cannot legally be excluded.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how applicable customer information is handled.

17. Changes

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page and become effective when published.

18. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Arab Emirates and, where applicable, the Emirate of Dubai. Disputes will be subject to the jurisdiction of the competent authorities and courts.

19. Contact Us

For questions regarding these Terms & Conditions, please contact us through our Contact Us page.

Dubai Street Hub
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